Privacy Policy
Privacy Policy
This Privacy Policy explains how DONE ehf. and DONE DRINKS LTD (“we”, “our”, or “Done Drinks”) collect, use, and protect your personal information when you visit www.donedrinks.com or interact with us online.
Who We Are
DONE ehf.
Hallgerðargata 7, 105 Reykjavík, ICELAND
DONE DRINKS LTD
71–75 Shelton Street, London, WC2H 9JQ, UNITED KINGDOM
Email: hello@donedrinks.com
What We Collect
When you browse our website, subscribe to our newsletter, make a purchase, or contact us, we may collect the following:
- Name and contact details (such as your email address)
- Shipping and billing information
- Purchase history
- IP address, browser type, and device data
- Website interactions and behavior
- Marketing preferences
We may also use cookies and tracking technologies (like Google Analytics, Facebook Pixel, and TikTok Pixel) to gather usage data.
How We Use Your Information
We use your data to:
- Fulfill and deliver orders
- Process payments securely
- Send order confirmations and updates
- Improve your experience on our site
- Show you relevant ads on other platforms
- Send you marketing emails (only if you opt in)
Third-Party Sharing
We do not sell your personal information. We may share data with trusted service providers such as:
- Payment processors (e.g. Stripe)
- Shipping and logistics partners
- Email and marketing platforms
- Analytics providers like Google, Meta, and TikTok
These providers are required to keep your data secure and comply with privacy laws.
International Transfers
Your data may be processed in Iceland and the UK. If it’s transferred outside the EU/EEA, we use appropriate safeguards such as Standard Contractual Clauses.
Your Rights
If you’re located in the EU, UK, or EEA, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw your consent at any time
- Object to data processing
- Lodge a complaint with your local data protection authority
To exercise your rights, email us at hello@donedrinks.com.
Data Retention
We retain your information only as long as necessary to provide our services or comply with legal obligations. If you request deletion, we’ll remove your data unless we’re legally required to keep it.
Security
We take appropriate security measures to protect your data. However, no system is 100% secure. If a data breach occurs, we will notify you and authorities where required.
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website, with the effective date at the top. We’ll notify you if any material changes are made.
Cookie Policy
We use cookies and similar technologies to personalize content, analyze traffic, and deliver relevant ads.
What Are Cookies?
Cookies are small files stored on your device when you visit our site. Some are essential for the site to function, while others help us understand your behavior or serve targeted advertising.
Types of Cookies We Use
1. Necessary Cookies
These are required to operate our website and include things like remembering your cart or login session.
2. Analytics Cookies
These help us understand how people use our site (e.g. with Google Analytics).
3. Marketing Cookies
These cookies are used to show you ads on platforms like Facebook, TikTok, and Google based on your behavior on our site.
4. Preference Cookies
These remember your settings, like language or location, to personalize your experience.
Managing Your Cookie Preferences
You can accept, reject, or manage cookies through our cookie banner. You can also adjust cookie settings in your browser. Please note that disabling some cookies may affect how the site functions.
Opt Out of Tracking
You can also manage ad preferences directly via:
Questions?
For any questions about this policy or how we use your data, contact us at hello@donedrinks.com.